STATEMENT OF ACADEMIC INTEGRITY
The coaches’ role is never to complete your child’s’ assignments for him/her but to help him/her learn the concepts and methods needed to complete assignments themselves.
CONFIDENTIALITY & COUNSELING
In order for a counselor or psychologist to contact a teacher or other professional regarding your child, you will be asked to sign a confidentiality waiver. With parental consent, counselors and psychologists may then discuss general details about your child with other professionals on a need to know basis. Such professionals are also bound to confidentiality by law. In any situation, your personal details will not be shared with anyone.
When a Linden counselor is under the impression that a student is at acute risk of harm to self or to others, the counselor is bound by law to take measures to ensure the student and other individuals are safe and receive professional help. Parents will be notified immediately if their child is perceived to be in danger of any kind.
Linden’s scheduling system, Teachworks, provides parents or guardians with a private online account that gives access to your child’s coaching schedule, prepaid hours used, session notes, reminders, and payment records. Teachworks is GDPR compliant and uses SSL encryption. Access to all data is password protected, so the information about your child is safely stored.
If your child is late to a session or needs to cancel, please let us know as soon as possible. Coaches have permission to leave after 30 minutes if a student does not arrive at the designated meeting place. A “no-show” will not be refunded. Sessions cancelled less than 24 hours in advance will be billed.
Four times a year you will receive an email with updates about Linden services and relevant resources with the possibility to opt out anytime, if you wish so. Hereby, I agree to these terms and understand that I have the right to opt out anytime.
PAYMENT AND BILLING AGREEMENT
Invoices are typically sent on the last day of the month and should be paid within 10 days.
Payments may be made by online bank transfer or credit card.
Many of our services and fees can be listed as a “Educational Costs” (Erziehungskosten) in Germany and considered tax deductible. Please check with your tax advisor for more information.
By signing this document, I understand that, although my private health insurance company or employer may cover some of these fees, I am fully responsible to submit full payment by the designated due date.
I agree to these terms above and understand that the information supplied in this contract will be stored on Linden’s secure scheduling and billing system, “Teachworks”.