Linden Global Learning Support Services UG - Linden Standard Enrollment Form

Linden Standard Enrollment Form

Welcome to Linden Global Learning! Please complete this enrollment form to set up an account. The information you provide helps us manage invoicing, scheduling, and session feedback. All data is securely stored in our GDPR-compliant system, Teachworks, and is never shared with third parties.

We also encourage you to share as much information as possible about the student—this helps us match them with the specialist best suited to their needs. We look forward to supporting you.

Parent First Name*

Parent(s) Last Name*

Email (main contact)*

Additional Email (second parent/legal guardian) *

Mobile Phone [+][country code][individual number]*

Address*

Address Line 2

Zip*

City*

Country*

For DoDs families We are a DoDs family at an NDSP school

Credit Card Details*

I authorize Linden Global Learning to charge my credit card for sessions used or canceled with less than 24 hours’ notice (30 minutes will be billed for short-notice cancellations). Charges are processed mid-month and end-of-month. I understand that I will only be charged for sessions used—there is no subscription or fixed monthly fee. I may stop services at any time with written notice.

Terms and Conditions

GDPR & DATA PROTECTION
Teachworks complies with GDPR and uses SSL encryption. All data is password protected to ensure your child's information remains secure. For more details, please read our privacy policy: https://www.linden-education.com/privacy-policy

CONFIDENTIALITY & ASSESSMENTS
Teachworks is our scheduling and billing system, where all information is encrypted and password protected. Confidential reports will be stored as PDFs in your child's Teachworks profile once completed. Only you (the parent/caregiver), the assessor, and Linden specialists working with your child will have access.
Our internal contracts and confidentiality agreements restrict viewing of personal information about clients to only "as needed" circumstances. Please see the confidentiality waiver(s) sent to you by our team for more details.
For assessment reports, this means they are accessed only when a parent (or child over 18) requests access. Each assessor stores assessment reports and materials in Linden's Google Workspace, which is password protected and secured with two-factor authentication. This is accessible only to the assessor, assessment coordinators, and the Director of Educational Psychology. Any paper test materials are stored in our archive at the Berlin Office for 10 years. Unnecessary materials are shredded.
Some testing data is collected via specialized assessment platforms such as Pearson Education (Q Interactive and Q Global), MHS, PAR, and WPS. Although these are highly secure platforms, we do not use students' full names to maintain confidentiality. Only Linden assessors have access. Our team also uses project management software to assist with scheduling and billing assessments, which is accessible to the assessment coordination team, assessors, and billing team. Assessment data such as provisional reports, test scores, and observation session notes are securely stored for 10 years in accordance with professional guidelines.

STATEMENT OF ACADEMIC INTEGRITY
The specialist's role is to help your child understand concepts and methods to complete assignments independently. They will not complete assignments on behalf of your child.

CONFIDENTIALITY & COUNSELING
In order for a counselor or psychologist to contact a teacher or other professional regarding your child, you will be asked to sign a confidentiality waiver. With parental consent, counselors and psychologists may share general information about your child with other professionals on a need-to-know basis. These professionals are also legally bound to confidentiality.
If a Linden counselor believes a student is at acute risk of harm to themselves or others, they are legally required to take measures to ensure safety and seek professional help. Parents will be notified immediately if their child is perceived to be in danger.

MANAGING APPOINTMENTS
Linden’s scheduling system, Teachworks, provides parents/caregivers with a private online account that gives access to schedules, prepaid hours used, session notes, reminders, and payment records.
Please inform us as soon as possible if your child will be late or needs to cancel a session. Coaches have permission to leave after 30 minutes if a student does not arrive at the designated meeting place. A “no-show” will not be refunded. Sessions canceled less than 24 hours in advance will be billed for the first 30 minutes, except in cases of medical emergencies.

NEWSLETTER UPDATES
You will receive no more than four newsletters per year with updates on Linden's services and other relevant resources. You can unsubscribe at any time. By agreeing to these terms, you acknowledge your right to opt out of the Linden mailing list at any time.

PAYMENT & BILLING AGREEMENT
I authorize Linden Global Learning to charge my credit card for sessions used or canceled with less than 24 hours’ notice (30 minutes will be billed for short-notice cancellations). Charges are processed mid-month and end-of-month.
I understand that I will only be charged for sessions used—there is no subscription or fixed monthly fee. I may stop services at any time with written notice.

I Agree to the Terms*

I have read and agreed to Linden's data protection & privacy policy*

Student Information

First Name*

Last Name*

Birth Date*

I confirm that the student is 18 years old or above

Grade*

School*

Mobile Phone (optional)

Time Zone

I am interested in the following services

Services List (Choose more than one, if applicable)

Location

Assessments

What is your main goal for your work with Linden?

Please provide as much information as possible about your child. This will help us find the best-fit specialist to cater to your child's specific needs

Consent to Receive Services from Linden

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Add additional student